You cannot transact until your wallet is activated. Activation is a one-time process covering four things:
Write down your 15-word recovery phrase — the only way to recover your wallet if you lose your device.
Set a wallet password (different from your login password).
Register at least two nominees.
Declare the personal law that governs succession of your assets.
Step 1: Your 15-word recovery phrase
IMPORTANT. These 15 words are the ONLY way to recover your wallet if you lose your phone or forget your password.
Write them on paper. Do not screenshot them.
Store the paper somewhere safe and private.
Never type them into any website or share them with anyone — not even IRG staff.
Step 2: Confirm your recovery phrase
To confirm you wrote it down, please enter words at these positions:
Step 3: Wallet type
Step 4: Wallet password
Must be at least 8 characters with a letter and a digit — OR a 4-word passphrase of 20+ characters. Must be different from your login password.
Step 5: Register nominees (minimum 2, shares must total 100%)
Required for individual wallets. Your nominees can help recover access if you lose your device and forget your password.
Optional for legal-person wallets. If provided, they serve as the humans who can initiate recovery on behalf of the entity.
Step 6: Accept recovery terms
By activating, you confirm you understand:
IRG stores only a hash of your password and recovery phrase. We cannot reset them.
If you lose access: self-recovery via seed phrase, or nominee-assisted recovery, or trustee-assisted recovery via the IRG Ombudsman.
For legal-person wallets, ownership transfer (acquisition, partnership change, trustee succession) runs through a dedicated Ombudsman-reviewed process.
In case of your death, your nominees and legal heirs can recover your assets through the documented process.
Your Nominees
In case of emergency, these nominees can initiate wallet recovery. Shares must total 100%.
Name
Relationship
Contact
Share
Status
Edit nominees
Authorised Devices
Only devices listed here can sign transactions from your wallet. New devices enter a 48-hour cooling-off period.
Label
Platform
State
Bound
Cooling off until
Transaction History
All your activity on IRG Chain 888101.
When
Module
Action
Tx hash
Status
Activity
IRG tracks your activity so we never bother you unnecessarily. If your wallet sees no login, transaction, or confirmation for a full year, we send you a prompt; 2 days later a reminder; 2 days after that, your nominees are informed.
Inactivity audit trail
When
Event
Detail
Recovery
Self-recovery (device replacement)
Got a new phone? Enter your 15 words to rebind.
Social recovery (nominees)
You're a nominee helping someone regain access.
Trustee / Ombudsman recovery
For death, incapacity, or contested cases. Reviewed by the IRG Ombudsman.
Your recovery cases
Case ID
Path
Status
Filed
Notice ends
Ownership Transfer
For legal-person wallets only. Use this when the ownership of the entity that holds
the wallet has changed — company acquisition, new partnership deed, trustee succession,
or the proprietorship has been sold as a going concern. The wallet address does not
change, but a new authorised operator takes over after Ombudsman review. Transactions
are paused during the process.
File a new ownership transfer
Your transfer cases
Case ID
Status
Reason
Filed
Notice ends
Security
Change wallet password
Emergency freeze
If you believe your wallet has been compromised, freeze it immediately.
You will not be able to transact while frozen; contact support to unfreeze.